Aston Villa Forum - New AVFC Ticket System Means Temporary Office Closure
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New AVFC Ticket System Means Temporary Office Closure
05 July 2017 15:29 Post ID: #1701732
Youth Academy
0
Ticket Office will be closed online, on the phone and in person from 5pm today.


Click here to read the article

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12 July 2017 15:02 Post ID: #1702628 - in reply to #1701732
Team Of 82 Champion
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Anyone been on the new system yet ? - what a complete balls up you will find !!!

I could have done a better job on my SInclair Spectrum in 1985 !.

Just logged on, thought, Oh goody, its on, I can buy my Walsall tickets.

Go to the "Tickets Section" - guess what I find

"no events found"

Apparently, we are not playing a single game of football anywhere at anytime.

So called the ticket office and bought them (mind you, that was another ball ache ! - we have one of my sons mates staying with us next week, so was gonna take him. Apparently, I can't buy him a ticket unless I register him as a client - I only know his name is Tom - but apparently , no , I can't buy a ticket until I register him - so I now have another son - Tom (my surname !).

THEN

Try looking through the new site - you need a PHD in Astro Physics.

Unless I am missing it, the only way of seeing how many away "stamps" you have, is going through line by line, seeing who went to which match.

THEN

As I usually buy the tickets for all of us, I went to look in the "relationships" section - guess what, they are all gone ! - only mine and the kids remain , that means me having to ring / text all my mates to get all there details. So I get the one and try to add them - it asks "have they got an account ?" - how do I know, an account to what ? - is that a client reference , or is that a log in to the system - I have no idea

In short (lol)

IT IS SHITE !!!!!! - and I am peed off coz it's just took me 45 minutes and 4 phonecalls to do what should have took me 30 seconds

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12 July 2017 15:50 Post ID: #1702639 - in reply to #1701732
Vital Villa Legend
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Well Ia had a look around and didn't seem as bad as you make out Holtelower. Sorted out the password without a problem and it also had the relationships bang on straight away.

Bear in mind that it is the first few hours so you can expect some teething problems surely.
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12 July 2017 15:56 Post ID: #1702640 - in reply to #1701732
Team Of 82 Champion
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Teeyhing issue ?

It is a ticketing site, if you csnt buy a ticket what the feck are you supposed to do on it - play Pac Man !!!!!
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12 July 2017 16:04 Post ID: #1702641 - in reply to #1702640
Sir Dennis Of Mortimer
50002000500100100100100
Apparently, I am in a queue and there are 324 users ahead of me at the moment....
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12 July 2017 16:10 Post ID: #1702643 - in reply to #1701732
Team Of 82 Champion
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Well be warned whilst you wait - the only game you can buy tickets for on the site is Watford - if you want anything else, I would log off and call them
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12 July 2017 16:13 Post ID: #1702644 - in reply to #1702643
Vital Villa Legend
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Patience is a virtue lol.
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12 July 2017 16:27 Post ID: #1702645 - in reply to #1702644
Sir Dennis Of Mortimer
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I wasn't interested in buying anything, just wanted to have a nose around. All seems in order, apart from the lack of match tickets on offer. All my details correct and my son and father-in-law still there.

I must say, the seating plan is far better than the previous one.
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12 July 2017 16:29 Post ID: #1702646 - in reply to #1702645
Vital Villa Legend
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Yup it looked all ok to me as well.

I was super organised and bought my Shrewsbury and Walsall tickets ages ago.

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12 July 2017 16:38 Post ID: #1702647 - in reply to #1701732
Team Of 82 Champion
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GOT ME STARTED NOW !!!!

I queried when I rang why the Shrewsbury tickets weren't showing on my history, and that may be crucial for buying away tickets - I was told Friendlies do not show on your history.

2 minutes after I put the phone down - guess what came up in my history - Walsall !

Humph !
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12 July 2017 17:15 Post ID: #1702653 - in reply to #1701732
Holte End Hero
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Regarding tickets... apparently we are going to be given 5,000 for Cardiff away.
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12 July 2017 18:59 Post ID: #1702666 - in reply to #1701732
First Team Regular
100010025
Haven't tried the new setup yet. Can't be worse than it was surley.
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12 July 2017 20:51 Post ID: #1702717 - in reply to #1701732
A Wise Man (once sat next to him)
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Absolutely fuming.

Went to the ticket office web address, got directed to it, logged in with no issues and my passwords were changed with no problem at all.

God i hate it when things work.

Arrghhhh.

Angry angry angry.



Looked ok to me, seemed quick, not followed through to buy anything yet as only Watford game was for sale, process looked easy for it though. Can't buy as I'm away on that date.
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12 July 2017 20:59 Post ID: #1702719 - in reply to #1701732
First Team Regular
100010025
Always best to give something new time to bed in.
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12 July 2017 21:26 Post ID: #1702727 - in reply to #1702717
Sir Dennis Of Mortimer
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The Fear - 12/7/2017 20:51

Can't buy as I'm away on that date.


Again?
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12 July 2017 21:27 Post ID: #1702728 - in reply to #1702647
Sir Dennis Of Mortimer
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holtelower - 12/7/2017 16:38

2 minutes after I put the phone down - guess what came up in my history - Walsall !



Lol, business as usual then
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12 July 2017 21:52 Post ID: #1702738 - in reply to #1701732
Villa Park Legend
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Holte Lower has blown a gasket and the season is still few weeks away. For all our sakes (and his) hope we get off to a flier. LOL.

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