General Takes Feedback Onboard
The club listen.
How new is this?
It was announced earlier in the week that the team of 1982 will be paraded around the pitch at half time at the Sheffield United game Team of 82 to be honoured - Click Here.
However on the message boards in the General's thread, it was suggested that before the game would be far more appropriate because at half time people go for refreshments and to point percy at the porcelain.
The answer from the General?
We will parade the 82 Team BEFORE the game...you all are right. Done!!
Superb, feedback not only taken on board but acted on. Only a small example but this club is going places now it listens to the fans ie it's customers. So easy when you know how eh?
The thread started by club director General Charles Krulak is now 116 pages long, makes for very interesting reading from start to finish: Page 1 - Click Here and
Page 116 - Click Here